Replacement Policy

We have a 7-day replacement policy, which means you have 7 days after receiving your item to request a replacement.

To be eligible for a replacement, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a replacement request, you can also contact us at support@threadbazaar.in.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchange

We will notify you once we’ve received and inspected your item, and let you know if the replacement was approved or not. If approved, the replaced item will automatically be shipped within 7 business days.

If more than 7 business days have passed since we’ve approved your replacement, please contact us at support@threadbazaar.in.